Contact support
Customer support and billing assistance: support@aslax.eu
Legal, privacy, IP, and urgent abuse notices: aslan@aslax.eu
Address:
1111B S Governors Ave
Suite 52762
Dover, DE 19904
United States
Phone: (302) 546-5151
Response targets
Support requests are triaged continuously, and we aim to reply within one business day. Priority subscribers may receive expedited handling.
Complex billing, legal, safety, abuse, or provider incidents may require additional review time.
Billing and subscriptions
For subscription, credit, invoice, checkout, or cancellation questions, include your account email, invoice reference if available, and a short explanation of the issue.
Technical issues
For generation, upload, download, editor, or collaboration issues, include the workspace, project or asset reference, browser, approximate time, and screenshots where useful.
Abuse, legal, and safety routes
Use /report-abuse, /takedown, /illegal-content-reporting, or /complaints for trackable legal, safety, or moderation requests.
Languages
Support is available in English and Arabic.